Refund policy

30-Day Money-Back Guarantee

We love our LuxePaws™ products and we’re confident you will too! That’s why we’re offering a 30-Day, Risk-Free Trial. If you’re not satisfied with your purchase, we’ll give you a full refund.

How to request a refund:

• To be eligible for a return, your item must be in the same condition that you received it.

• Contact our support team at luxepaws1@outlook.com with your order number and reason for return.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.